Master ICT in Business and the Public Sector



The following thesis was written by a student in the 2019-2020 class of the Master ICT in Business and the Public Sector programme at Leiden University.


Thesis details

TitleTo Churn or Not to Churn: A Comparative Study
StudentKievit, Stijn
ProgrammeMaster ICT in Business and the Public Sector
Year2019-2020
SupervisorsWeeren, N. (Niels)
Putten, dr. P.W.H. (Peter) van der
Thesis Open Thesis PDF

Citation details

Kievit, Stijn, To Churn or Not to Churn: A Comparative Study, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2020.