Master ICT in Business and the Public Sector



The following thesis was written by a student in the 2006 class of the Master ICT in Business and the Public Sector programme at Leiden University.


Thesis details

TitleSimulation and Optimization on Analytical and Collaborative Customer Relationship Management
StudentGao, C. (Chong)
ProgrammeMaster ICT in Business and the Public Sector
Year2006
SupervisorsPutten, dr. P.W.H. (Peter) van der
Kosters, dr. W.A. (Walter)

Citation details

Gao, C. (Chong), Simulation and Optimization on Analytical and Collaborative Customer Relationship Management , Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2006.