LIACS Thesis Repository
These webpages contain theses and reports by students affiliated with the various bachelor and master programmes offered at the Leiden Institute of Advanced Computer Science
(LIACS),
the computer science and artificial intelligence department of Leiden University.
The following thesis was written by a student who graduated in 2024-2025 from the Master Computer Science programme at Leiden University.
Thesis details
| Title | Retrieval-Augmented Generation for Answering IT Helpdesk Questions |
| Student | Wheeler, M. (Michael) |
| Programme | Master Computer Science |
| Year | 2024-2025 |
| Supervisors | Verberne, prof.dr. S. (Suzan) Ren, Dr. Z. (Zhaochun) |
| Thesis | Open Thesis PDF |
Citation details
Wheeler, M. (Michael), Retrieval-Augmented Generation for Answering IT Helpdesk Questions, Thesis Master Computer Science, LIACS, Leiden University, 2025.