Master ICT in Business



The following thesis was written by a student in the 2017-2018 class of the Master ICT in Business programme at Leiden University.


Thesis details

Title Exploring new Channels of Public Service Delivery via Chatbots
Student Taounza, Abdessamad
Programme Master ICT in Business
Year 2017-2018
Thesis Open Thesis PDF

Citation details

Taounza, Abdessamad, Exploring new Channels of Public Service Delivery via Chatbots, Thesis Master ICT in Business, Leiden University, 2018.