These webpages contain theses and reports by students affiliated with the various bachelor and master programmes offered at the Leiden Institute of Advanced Computer Science (LIACS), the computer science department of Leiden University.
The following thesis was written by a student in the 2017-2018 class of the Master ICT in Business programme at Leiden University.
|Title||Exploring new Channels of Public Service Delivery via Chatbots|
|Programme||Master ICT in Business|
|Thesis||Open Thesis PDF|
Taounza, Abdessamad, Exploring new Channels of Public Service Delivery via Chatbots, Thesis Master ICT in Business, Leiden University, 2018.