LIACS Thesis Repository
These webpages contain theses and reports by students affiliated with the various bachelor and master programmes offered at the Leiden Institute of Advanced Computer Science
(LIACS),
the computer science and artificial intelligence department of Leiden University.
Note: this thesis repository might be incomplete for certain programmes.
Master ICT in Business and the Public Sector
The following thesis was written by a student in the 2017-2018 class of the Master ICT in Business and the Public Sector programme at Leiden University.
Thesis details
| Title | Exploring new Channels of Public Service Delivery via Chatbots |
| Student | Taounza, Abdessamad |
| Programme | Master ICT in Business and the Public Sector |
| Year | 2017-2018 |
| Supervisors | Knobbe, dr. A.J. (Arno) Veen, P.M. (Peter) van M.I. Atef (third supervisor) |
| Thesis | Open Thesis PDF |
Citation details
Taounza, Abdessamad, Exploring new Channels of Public Service Delivery via Chatbots, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2018.