LIACS Thesis Repository
These webpages contain theses and reports by students affiliated with the various bachelor and master programmes offered at the Leiden Institute of Advanced Computer Science
(LIACS),
the computer science and artificial intelligence department of Leiden University.
The following thesis was written by a student who graduated in 2009 from the Master ICT in Business and the Public Sector programme at Leiden University.
Thesis details
| Title | Prepaid Churn Modeling Using Customer Experience Management Key Performance Indicators |
| Student | Dejan Radosavljevik |
| Programme | Master ICT in Business and the Public Sector |
| Year | 2009 |
| Supervisors | Putten, dr. P.W.H. (Peter) van der |
Citation details
Dejan Radosavljevik, Prepaid Churn Modeling Using Customer Experience Management Key Performance Indicators, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2009.