These webpages contain theses and reports by students affiliated with the various bachelor and master programmes offered at the Leiden Institute of Advanced Computer Science (LIACS), the computer science department of Leiden University.
The following thesis was written by a student in the 2009 class of the Master ICT in Business programme at Leiden University.
|Title||Prepaid Churn Modeling Using Customer Experience Management Key Performance Indicators|
|Programme||Master ICT in Business|
Dejan Radosavljevik, Prepaid Churn Modeling Using Customer Experience Management Key Performance Indicators, Thesis Master ICT in Business, Leiden University, 2009.