Master ICT in Business and the Public Sector



The following thesis was written by a student in the 2013-2014 class of the Master ICT in Business and the Public Sector programme at Leiden University.


Thesis details

TitleBusiness Performance Management at the Dutch Customs A Case Study on Continuous Monitoring methods related to the Big Learning Circle - CONFIDENTIAL
StudentIvanova, Elitsa
ProgrammeMaster ICT in Business and the Public Sector
Year2013-2014

Citation details

Ivanova, Elitsa, Business Performance Management at the Dutch Customs A Case Study on Continuous Monitoring methods related to the Big Learning Circle - CONFIDENTIAL, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2014.