Master ICT in Business and the Public Sector



The following thesis was written by a student in the 2014-2015 class of the Master ICT in Business and the Public Sector programme at Leiden University.


Thesis details

TitleThe Accuracy of an RCA Tool to Identify the Fundamental Causes of an Underperforming Process - CONFIDENTIAL
StudentKerkvoorden, Nicko van
ProgrammeMaster ICT in Business and the Public Sector
Year2014-2015

Citation details

Kerkvoorden, Nicko van, The Accuracy of an RCA Tool to Identify the Fundamental Causes of an Underperforming Process - CONFIDENTIAL, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2015.