LIACS Thesis Repository
These webpages contain theses and reports by students affiliated with the various bachelor and master programmes offered at the Leiden Institute of Advanced Computer Science
(LIACS),
the computer science and artificial intelligence department of Leiden University.
Note: this thesis repository might be incomplete for certain programmes.
Master ICT in Business and the Public Sector
The following thesis was written by a student in the 2015-2016 class of the Master ICT in Business and the Public Sector programme at Leiden University.
Thesis details
| Title | Combining Lean, Six Sigma, Customer Journey mapping and Agile. A study on Business Process Redesign at Royal FloraHolland - CONFIDENTIAL |
| Student | Loerakker, Jeroen |
| Programme | Master ICT in Business and the Public Sector |
| Year | 2015-2016 |
Citation details
Loerakker, Jeroen, Combining Lean, Six Sigma, Customer Journey mapping and Agile. A study on Business Process Redesign at Royal FloraHolland - CONFIDENTIAL, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2016.