LIACS Thesis Repository
These webpages contain theses and reports by students affiliated with the various bachelor and master programmes offered at the Leiden Institute of Advanced Computer Science
(LIACS),
the computer science and artificial intelligence department of Leiden University.
Note: this thesis repository might be incomplete for certain programmes.
Master ICT in Business and the Public Sector
The following thesis was written by a student in the 2016-2017 class of the Master ICT in Business and the Public Sector programme at Leiden University.
Thesis details
| Title | How can machine learning be used in the data analysis pipeline to analyze and improve service desk processes? - CONFIDENTIAL |
| Student | Vennemans, Maurice |
| Programme | Master ICT in Business and the Public Sector |
| Year | 2016-2017 |
Citation details
Vennemans, Maurice, How can machine learning be used in the data analysis pipeline to analyze and improve service desk processes? - CONFIDENTIAL, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2017.