LIACS Thesis Repository
These webpages contain theses and reports by students affiliated with the various bachelor and master programmes offered at the Leiden Institute of Advanced Computer Science
(LIACS),
the computer science and artificial intelligence department of Leiden University.
The following thesis was written by a student who graduated in 2016-2017 from the Master ICT in Business and the Public Sector programme at Leiden University.
Thesis details
| Title | How can machine learning be used in the data analysis pipeline to analyze and improve service desk processes? - CONFIDENTIAL |
| Student | Vennemans, Maurice |
| Programme | Master ICT in Business and the Public Sector |
| Year | 2016-2017 |
Citation details
Vennemans, Maurice, How can machine learning be used in the data analysis pipeline to analyze and improve service desk processes? - CONFIDENTIAL, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2017.