Master ICT in Business and the Public Sector



The following thesis was written by a student in the 2016-2017 class of the Master ICT in Business and the Public Sector programme at Leiden University.


Thesis details

TitleConceptualization and validation of a set of metrics to assist Data Driven Decision Making in an Agile setup. A case study of KLM - Royal Dutch Airlines
StudentTsogas, Kostas
ProgrammeMaster ICT in Business and the Public Sector
Year2016-2017
Thesis Open Thesis PDF

Citation details

Tsogas, Kostas, Conceptualization and validation of a set of metrics to assist Data Driven Decision Making in an Agile setup. A case study of KLM - Royal Dutch Airlines, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2017.