Master ICT in Business



The following thesis was written by a student in the 2016-2017 class of the Master ICT in Business programme at Leiden University.


Thesis details

Title A Framework for M-Government Citizen Complaint System. A Case Study in Jakarta Public Services - CONFIDENTIAL
Student Deviani, Vanessa
Programme Master ICT in Business
Year 2016-2017

Citation details

Deviani, Vanessa, A Framework for M-Government Citizen Complaint System. A Case Study in Jakarta Public Services - CONFIDENTIAL, Thesis Master ICT in Business, Leiden University, 2017.