LIACS Thesis Repository
These webpages contain theses and reports by students affiliated with the various bachelor and master programmes offered at the Leiden Institute of Advanced Computer Science
(LIACS),
the computer science and artificial intelligence department of Leiden University.
Note: this thesis repository might be incomplete for certain programmes and years.
Bachelor Informatica
The following thesis was written by a student in the 2025-2026 class of the Bachelor Informatica programme at Leiden University.
Thesis details
| Title | LLMs at your Service: Intent-Guided Fine-Tuning of Large Language Models for Customer Support Applications |
| Student | Kroonenburg, R. (Ramiro) |
| Programme | Bachelor Informatica |
| Year | 2025-2026 |
| Supervisors | Rijn, dr. J.N. (Jan) van dr. P Eustratiadis (second supervisor) |
| Thesis | Open Thesis PDF |
Citation details
Kroonenburg, R. (Ramiro), LLMs at your Service: Intent-Guided Fine-Tuning of Large Language Models for Customer Support Applications, Thesis Bachelor Informatica, LIACS, Leiden University, 2026.