Master ICT in Business and the Public Sector



The following thesis was written by a student in the 2024-2025 class of the Master ICT in Business and the Public Sector programme at Leiden University.


Thesis details

TitleThe Impact of Employees’ GenAI Readiness on Work Experience: The Moderating Role of Chatbot Usage Intensity
StudentVonk, J. (Justin)
ProgrammeMaster ICT in Business and the Public Sector
Year2024-2025
SupervisorsAmat Lefort, Dr. N. (Natalia)
Offerman, MSc T. (Tyron)

Citation details

Vonk, J. (Justin), The Impact of Employees’ GenAI Readiness on Work Experience: The Moderating Role of Chatbot Usage Intensity, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2025.