Master ICT in Business and the Public Sector



The following thesis was written by a student in the 2021-2022 class of the Master ICT in Business and the Public Sector programme at Leiden University.


Thesis details

TitleAnalysis and characterization of the Service Control Tower concept
StudentBonte, Ashley
ProgrammeMaster ICT in Business and the Public Sector
Year2021-2022
SupervisorsPickl, prof.dr. S.W. (Stefan)
Visser, prof.dr.ir. J.M.W. (Joost)
Thesis Open Thesis PDF

Citation details

Bonte, Ashley, Analysis and characterization of the Service Control Tower concept, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2022.