Master ICT in Business



The following thesis was written by a student in the 2020-2021 class of the Master ICT in Business programme at Leiden University.


Thesis details

TitleA Multilevel Service Design Method For (Corporate) Financial Institutions
StudentHeddes, Amrish
ProgrammeMaster ICT in Business
Year2020-2021
Supervisorsdr. C.J. Stettina (first supervisor)
prof.dr.ir. J.M.W. Visser (second supervisor)
Thesis Open Thesis PDF

Citation details

Heddes, Amrish, A Multilevel Service Design Method For (Corporate) Financial Institutions, Thesis Master ICT in Business, LIACS, Leiden University, 2021.