Master ICT in Business and the Public Sector



The following thesis was written by a student in the 2006 class of the Master ICT in Business and the Public Sector programme at Leiden University.


Thesis details

TitleSelf-service technology acceptance: an assessment of differences in propensity to use self-service technologies among passenger segments in an airport environment
StudentMarnix Eedens
ProgrammeMaster ICT in Business and the Public Sector
Year2006

Citation details

Marnix Eedens, Self-service technology acceptance: an assessment of differences in propensity to use self-service technologies among passenger segments in an airport environment, Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2006.