These webpages contain theses and reports by students affiliated with the various bachelor and master programmes offered at the Leiden Institute of Advanced Computer Science
(LIACS),
the computer science and artificial intelligence department of Leiden University.
Note: this thesis repository might be incomplete for certain programmes.
The following thesis was written by a student in the 2006 class of the Master ICT in Business and the Public Sector programme at Leiden University.
Thesis details
Title | Service management in the mobile phone industry |
Student | Kamran Heydari |
Programme | Master ICT in Business and the Public Sector |
Year | 2006 |
Citation details
Kamran Heydari, Service management in the mobile phone industry , Thesis Master ICT in Business and the Public Sector, LIACS, Leiden University, 2006.