Master ICT in Business



The following thesis was written by a student in the 2006 class of the Master ICT in Business programme at Leiden University.


Thesis details

Title Service management in the mobile phone industry
Student Kamran Heydari
Programme Master ICT in Business
Year 2006

Citation details

Kamran Heydari, Service management in the mobile phone industry , Thesis Master ICT in Business, Leiden University, 2006.