Master ICT in Business



The following thesis was written by a student in the 2006 class of the Master ICT in Business programme at Leiden University.


Thesis details

TitleService management in the mobile phone industry
StudentKamran Heydari
ProgrammeMaster ICT in Business
Year2006

Citation details

Kamran Heydari, Service management in the mobile phone industry , Thesis Master ICT in Business, LIACS, Leiden University, 2006.