Master ICT in Business



The following thesis was written by a student in the 2008 class of the Master ICT in Business programme at Leiden University.


Thesis details

TitleAdoption of open source CRM: towards a framework for open source CRM adoption
StudentPatrick den Oudsten
ProgrammeMaster ICT in Business
Year2008

Citation details

Patrick den Oudsten, Adoption of open source CRM: towards a framework for open source CRM adoption, Thesis Master ICT in Business, LIACS, Leiden University, 2008.